California · Chapter 52 of 59
Servicing Diverse Populations
Working with clients of different backgrounds, cultural competency, and implicit bias awareness.
15-minute read · Built for the DRE Salesperson Exam
cultural competencyimplicit biasdiverse populationsESL buyers
Cultural Competency
California's diverse population includes people from many cultural, ethnic, linguistic, and socioeconomic backgrounds. Cultural competency means being aware of these differences and serving all clients effectively without bias. This is both a fair housing requirement and a business best practice.
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