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Terms of Service

Last updated: October 3, 2026

1. Acceptance of Terms

By accessing or using Day One ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Day One is a supplemental study and exam preparation tool for the California, Texas, Florida and New York real estate sales license exams (the California DRE salesperson exam, the Texas TREC sales agent exam, the Florida sales associate exam and the New York Department of State real estate salesperson exam). The Service includes study guides, AI-generated practice quizzes, full practice exams, text-to-speech audio, an AI tutor chat, and progress tracking.

Day One is NOT a state-approved real estate pre-license education course. Each state requires approved pre-license education before you can sit for its exam: California requires three courses (Real Estate Principles, Real Estate Practice, and one elective), Texas requires 180 hours of qualifying education, Florida requires the 63-hour FREC sales associate pre-licensing course, and New York requires the 77-hour salesperson qualifying course. Day One is designed to be used alongside or after your required courses to help you prepare for and pass your state exam.

Day One is not affiliated with, endorsed by, or connected to the California Department of Real Estate, the Texas Real Estate Commission, the Florida Real Estate Commission, the Florida Department of Business and Professional Regulation, the New York Department of State, or any other government agency.

3. Accounts and Authentication

You must sign in with a Google account or with a code sent to your email address to use the Service. You are responsible for maintaining the security of your account and of the email account you sign in with. You must be at least 18 years old to use the Service.

4. Payment and Access

Day One offers a one-time payment of $79 USD for lifetime access to the Service. "Lifetime access" means access for as long as the Service continues to operate. Payments are processed securely through Stripe.

All sales are final. We do not offer refunds except under the Pass Guarantee or the Florida 7-Day Money-Back Guarantee described below.

5. Pass Guarantee and Florida Refund

The Pass Guarantee applies to the state exam you are preparing for: California, Texas or New York. It does not apply to the Florida exam (see below). If you complete the full study guide for that state (all of that state's chapters marked as read) and score 80% or higher on at least 3 full practice exams for that state, and you subsequently fail that state's real estate sales license exam, you are eligible for a full refund. To claim the guarantee, you must:

  • Provide proof of exam failure: the official score report or result notice from your state's licensing agency or its exam provider (for example, the California DRE, Pearson VUE for Texas, or for New York a screenshot of your "Fail" result in your Department of State eAccessNY account)
  • Have completed all study materials and practice exams for that state within Day One as described above
  • Submit your refund request within 60 days of your exam date

Contact ben@dayoneagent.com to submit a refund request.

Florida 7-Day Money-Back Guarantee. Florida law does not allow exam pass guarantees (section 475.451(3), Florida Statutes), so we do not offer the Pass Guarantee for the Florida real estate sales associate exam. Instead, if you are preparing for the Florida exam, you may request a full refund for any reason within 7 days of your purchase. Email ben@dayoneagent.com from the email address you paid with.

6. AI-Generated Content

Quiz questions, practice exam questions, and AI Tutor responses are generated using artificial intelligence. While we make every effort to ensure accuracy based on official sources (the California DRE Real Estate Law book and Reference Book; the Texas Real Estate License Act and TREC rules; Chapter 475, Florida Statutes and FREC rules; New York Real Property Law Article 12-A, Department of State rules and the 77-hour salesperson syllabus), AI-generated content may occasionally contain errors.

You should always verify important information with the official publications of your state's real estate regulator. Day One is a study aid, not a definitive legal reference.

7. No Legal Advice

The Service provides educational content for exam preparation only. Nothing in the Service constitutes legal advice. For legal questions about specific real estate transactions or situations, consult a licensed attorney.

8. Intellectual Property

All content, design, and technology of Day One are owned by Day One and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from the Service or its content without prior written consent.

Study guide content is based on publicly available state laws, rules and official publications. Statute references are to the law of the state each chapter covers.

9. Acceptable Use

You agree not to:

  • Share your account credentials with others
  • Use automated tools to scrape, copy, or extract content from the Service
  • Attempt to circumvent payment or access controls
  • Use the AI Tutor for purposes unrelated to real estate exam preparation
  • Resell or redistribute any content from the Service

10. Limitation of Liability

Day One is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that you will pass any real estate license exam. Our total liability to you for any claims arising from your use of the Service shall not exceed the amount you paid for the Service.

11. Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the Service at any time with reasonable notice. In the event of permanent discontinuation, we will provide at least 90 days' notice.

12. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify you of material changes by email or through the Service.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of the State of California.

14. Contact

Questions about these Terms? Contact us at ben@dayoneagent.com.